Joshua Beverly

Senior Systems Administrator

Experienced IT professional specializing in enterprise systems, cloud infrastructure, cybersecurity, and software engineering as a hobby

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Work Experience

A journey through my professional career

July 2013 – June 2016

Information Technology Specialist

United States Army, Fort Hood, TX

While serving in the Military as an Information Technology Specialist, I was responsible for maintaining, processing and troubleshooting military computer systems/operations.

  • Maintenance of networks, hardware and software
  • Provide customer and network administration services
  • Construct, edit and test computer programs
  • Use of computer consoles and peripheral equipment
  • Computer systems concepts
  • Planning, designing and testing computer systems
July 2016 – February 2017

PC Technician, Contractor

AllStaff Technical Solutions, Dallas, TX

Primary responsibilities included installing, maintaining, and troubleshooting computer systems.

  • Installing hardware and software systems
  • Maintaining and repairing equipment
  • Troubleshooting a variety of computer issues
  • Setting up computer security measures
  • Configuring computer networks
  • Break/Fix of Windows and Mac computer systems
  • Configure and maintain McAfee Antivirus
  • IMAC of Windows XP, 7, and 10
  • Offering technical support on-site or via phone or email
March 2017 – September 2017

Systems Administrator, Contractor

Link Solutions Inc, Fort Hood, TX

Assigned to the desktop patch management section for the Cyber Security/Information Assurance branch.

  • Computer systems and server scanning using ACAS & Q-TIP, on both NIPR and SIPR
  • Wireless access scans using FlyingSquirrel
  • Active Directory management
  • DHCP server management
  • Verifying computer systems compliance in regards to current security measures
  • Generate and send reports for various analyses
  • Provide on-site security support upon request for certain divisions
September 2017 – December 2017

Technical Support Advisor, Contractor

Conduent, Fort Hood, TX

Responsible for troubleshooting technical issues over the phone for various different devices using various different resources.

  • Troubleshooting iMac, MacBook, iPhone, iPad, iPod Touch, and Windows devices
  • Guidance over the phone including screen sharing software (Bomgar or SafeView)
December 2017 – November 2018

Information Technology Specialist

The Scion Group, Dallas, TX

Responsible for aiding in the management of a mid-sized Windows Server domain environment, responding to trouble tickets for both local and remote properties, and addressing employee technical requests.

  • Provide support to and resolve problems for end users (Tier 1 and Tier 2)
  • Monitor and log help desk tickets, responding effectively and in a timely manner
  • Support corporate office network and IT needs
  • Document procedures and process
  • Identify and escalate situations requiring urgent attention
  • Utilize and populate the asset management system
  • Manage deployment of new and replacement computers
  • Perform timely workstation hardware and software upgrades
  • Provide direction for third-party service contractors
Additional Development Work:
  • Developed Desktop application using C#/SQL/PowerShell to streamline employee onboarding by automatically creating Office 365 and Active Directory accounts
  • Maintained Company's inventory management website using HTML, CSS, JavaScript, jQuery, Node, SQL
November 2018 – June 2019

Systems Administrator

Helion Automotive Technologies, Dallas, TX

Acting as the top tier of the Service Desk department, mentoring lower level Desktop Support Staff and assisting in the design and completion of both new and existing projects.

  • Responding to and resolving emergency issues that are escalated by Desktop Support
  • Coordinating and resolving top tier issues with Vendors, to include DMS & ISP's
  • Provide action plans and resolutions to Account Executives to meet expectations
  • Installing, configuring, and administering tools such as Active Directory, DFS, DHCP, DNS, Exchange, Office 365, File Permissions, GPO, Barracuda, PRTG, Kaseya, Windows Server, VMWare Environments & Cisco Meraki devices
  • Using Kaseya to manage passwords, registry settings, scripts, backups, and troubleshooting
  • Standard Desktop troubleshooting when needed
June 2019 – June 2021

IT Administrator

Fundbox, Dallas, TX

Responsible for the day to day management and support of the company's IT environment for the U.S. Offices, including system administration, networking, security and compliance, end user support and troubleshooting.

  • Troubleshoot, maintain, manage, monitor and improve all aspects of the information technology infrastructure and operations for the U.S Offices
  • Train new staff members on IT best practices, manage efficiency of new employee onboarding by documenting and automating the processes
  • Resolve technical issues for Mac and Windows users and equipment
  • Plan, build, and improve provisioning and hardware setup in an Apple environment
  • Deploy, maintain, and resolve issues for all applications and computer equipment
  • Manage and track all hardware and software ensuring standards are being followed, licenses are maintained, and that compliance requirements are being met
  • Work independently on site and collaborating with global teams across time zones
July 2021 – Sept 2022

Head of IT

OxeFit, Plano, TX

Responsible for the management of the entire company's IT infrastructure over three offices, including Systems Administration, Networking, Security and Compliance and Help Desk.

  • Built out their entire Server infrastructure using a cloud-first approach, utilizing Azure
  • Built out the Network infrastructure in a UniFi environment for three offices
  • Implemented the Windows and Mac MDM solution, MS Intune and JAMF
  • Implemented and rolled out the Help Desk system using SpiceWorks
  • Implemented the Company's onboarding and offboarding process
  • Worked alongside Finance to provide IT related budgets and expense reports
  • Worked with and managed all IT related third party vendors
  • Developed and implemented the Company's IT policies and procedures
  • Established business accounts for IT related purchases, creating relationships and reducing costs
Sept 2022 – Feb 2023

Head of IT

Ophelia, Remote

Responsible for the management of the entire company's IT infrastructure nationwide, including Systems Administration, Networking, Security, Compliance and Help Desk.

  • Managed the Company's cloud infrastructure, Google Cloud
  • Implemented the Company's SSO platform, Okta
  • Implemented the Windows and Mac MDM solution, MS Intune and JAMF
  • Implemented and rolled out the Help Desk system using Halp
  • Implemented the Company's onboarding and offboarding process
  • Worked alongside Finance to provide IT related budgets and expense reports
  • Worked with and managed all IT related third party vendors
  • Developed and implemented the Company's IT policies and procedures
  • Established business accounts for IT related purchases, creating relationships and reducing costs
  • Ensure the Company's IT infrastructure remains HIPAA, PCI, PII and SOC2 compliant
Feb 2023 – Present

Senior Systems Administrator

Beazley Security, Remote

Responsible for managing, securing and optimizing enterprise IT systems and infrastructure to ensure compliance is maintained. I oversee the administration of servers, networks, virtualization platforms and cloud environments.

  • Administering and securing enterprise systems (Windows/Linux servers, cloud environments)
  • Implementing Cyber Security best practices
  • Managing identity, access and privileged accounts (Entra ID, GCP, AWS)
  • Automating routine administrative and compliance tasks
  • Ensuring data protection, backup integrity and disaster recovery readiness
  • Collaborating with various teams to ensure stability across the entire company
  • Providing technical leadership, documentation and mentorship
Key Achievements:
  • Deployed and Implemented MDM for MacOS devices using Jamf
  • Deployed and implemented MDM for iOS and Windows devices using Intune
  • Configured multiple Azure tenants and configured to ensure proper security according to Microsoft best practices
  • Migrated the company from a hybrid cloud environment to a full-cloud environment
  • Implemented and maintain the SFTP solution for customer-facing data (MoveIT Transfer & Automation)
  • Implemented the Company's onboarding SOP to ensure consistent and reliable employee onboardings
  • Implemented proper helpdesk automation within Slack to provide a streamlined ticket workflow for all end users

Get In Touch

Let's connect and discuss opportunities

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Email

beverlyj93@gmail.com

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